I am able to establish a connection on both the IT and the OT side of the bridge but I do not get any data through. What could be the reason?

12 Jul 2022

 

 

This article describes the reason of why data may not get through when a connection is established on both the IT and the OT. 

 

APPLICABLE PRODUCTS

.NET Gateway 

 

QUESTION

I am able to establish a connection on both the IT and the OT side of the bridge but I do not get any data through. What could be the reason?

 

 

ANSWER

This could be because the UDP traffic is blocked but the TCP traffic is getting through (usually because of some kind of firewall setting). This will be indicated by a flashing OT LED.