I have inserted a SIM card but my Ewon Netbiter will not detect it, what could be the problem?

26 Jul 2022

 

In this article it is described what actions can be taken when a SIM card is inserted in the Ewon Netbiter but it does not detect it. 

 

APPLICABLE PRODUCTS

Ewon Netbiter EC320 / Ewon Netbiter EC350 / Ewon Netbiter EC360

 

QUESTION

I have inserted a SIM card but my Ewon Netbiter will not detect it, what could be the problem?

 

ANSWER 

Make sure that the SIM card is properly inserted and oriented according to the print on the casing.

The SIM card must be inserted before the Netbiter is powered on. Inserting or removing SIM cards while the Netbiter is powered on may damage the SIM card.