How to solve UUID error on CAN@Net or CAN NT devices?

23 Nov 2022

In this article, it is explained how to solve the UUID error on the CAN@Net or/and CAN NT devices.

 

APPLICABLE PRODUCTS 

  • CAN@net NT 100/200/420
  • CAN@net II/Generic

PRE-REQUISITES 

Using two CAN@Net NT or CAN@net II/Generic devices as a bridge in a Master/Slave mode.

SOLUTION

The problem occurs when the two gateways have different firmware or/and configurations. Please make sure that; 

 
  • Make sure that both gateways have the same firmware.
  • Make sure the same configuration is downloaded first to the Master CAN device and then to the slave device.