How can I resolve a UUID error on CAN@net NT devices?

23 Nov 2022

This article explains how to resolve the UUID error on CAN@net NT devices.

APPLICABLE PRODUCTS

CAN@net NT 100/200/420

How can I resolve a UUID error on CAN@net NT devices when using two units in CAN‑Ethernet‑CAN bridge mode (Master/Slave)?

The problem occurs when the two gateways have different firmware or/and configurations.

Please make sure that both gateways have the same firmware version.
Please make sure the same configuration is downloaded first to the Master CAN@net NT device and then to the Slave CAN@net NT device.