APPLICABLE PRODUCTS
ProfiTrace/ ProfiCore Ultra (ordercode 37020, 37021 & 38022)
QUESTION
After ''Init ProfiCore'' I get the error ''No ProfiCore device connected'' but my ProfiCore is connected by USB to the laptop.
What can be the reason of this error?
ANSWER
It's important to install the software with drivers before connection the ProfiCore to you laptop or PC.
In case the ProfiCore was connected before installation, Windows has installed a standard driver.
To fix this issue, disconnect the ProfiCore and re-install the software. Open ProfiTrace and connect the ProfiCore Ultra by USB. If this doesn't help, then delete the ProfiCore driver from your windows device manager and try again.