In the age of Industry 4.0, companies are increasingly turning to servitization to boost their revenue streams and strengthen their competitiveness. Discover what this concept entails and how the industrial connectivity solutions developed by Ewon by HMS Networks are enhancing the profitability of machine builders.
What is servitization?
Servitization refers to the transition of industrial companies towards offering integrated services such as real-time machine monitoring and predictive maintenance. This approach enables companies to stand out from the competition by offering services tailored to their customers' needs. In addition to increasing revenues, servitization also helps build strong, lasting relationships with customers.
The crucial role of IIoT in industrial servitization
To develop servitization, machine builders need industrial connectivity solutions. These solutions collect data related to KPIs and make this information accessible remotely and securely. This capability allows for remote diagnostics, paving the way for predictive maintenance and performance optimization.
Remote monitoring and diagnostics
Remote monitoring serves as a foundation for servitization, enabling the diagnosis and analysis of problems without the need for on-site visits. Thanks to IIoT, machine builders can offer state-of-the-art support to their customers while reducing operating costs.
The data collected enables a highly valued performance optimization service for industrial customers. Analyzing this data provides customized advice to improve machine efficiency and reduce energy consumption, enhancing the company's overall productivity.
Predictive maintenance: an key component of Industry 4.0
Today, technology allows us to go even further than simply accessing machines remotely. Predictive maintenance is a cornerstone of Industry 4.0.
By analyzing machine data remotely and in real-time, it is possible to anticipate breakdowns and take immediate measures to prevent them. This provides significant advantages in terms of cost reduction, improved efficiency, and safety.
Offering these additional services during product sales creates new revenue streams while enhancing customer satisfaction and loyalty.
The benefits of servitization :
Increased revenues: creating additional revenue streams through services.
Customer satisfaction: improving customer satisfaction and loyalty.
Efficiency: optimizing machine performance and reducing costs.
Competitive advantage: positioning as a trusted partner.
Servitization transforms industry from a product-centric to a service-centric model
Servitization, driven by IIoT and broader industrial connectivity, is profoundly transforming the manufacturing industry. The market now expects machine builders not only to develop high-performance tools but also to provide exceptional after-sales service, including rapid intervention in case of failure and ideally, failure prevention.
Remote access, data monitoring, predictive maintenance, and performance optimization are therefore crucial in the age of Industry 4.0. More and more manufacturers are adopting servitization and viewing IIoT as a powerful tool to drive innovation and improve efficiency in the industrial sector.
Ewon by HMS Networks is your preferred partner for developing servitization in your industry
As a pioneer in industrial connectivity, HMS Networks is at the forefront of innovation. We develop the most effective tools to enable machine builders to enhance their servitization strategy.
Want to know more about Ewon solutions?
Contact us today to see how to transform your industrial operations