Unable to update a program into a Rockwell PanelView 800 HMI via eCatcher/Talk2M

10 Jul 2023
What to do in case you are unable to send a program to your PanelView 800 HMI through your eCatcher --> Talk2M --> Ewon device connection.

 

APPLICABLE PRODUCTS

Flexy

Cosy

PRE-REQUISITES

Be able to use the Rockwell software "Connected Components Workbench" to set up the HMI.

IN THIS ARTICLE

There is an anomaly with downloading an application to Panel View 800 over any kinds of virtual private network such as the one provided by Talk2M, the Ewon cloud. This anomaly was first identified in Connected Components Workbench v13.

Upgrading the Connected Components Workbench to version 21.01.00 or newer and disabling the Large Forward Open service will resolve the issue.

Follow the below procedure :

  1. Go to Tools-->Options


     
  2. Select Preferences under Graphic Terminals and check Disable Large Forward Open