How to request the downgrade of my Talk2m Pro Account to Free+

08 Feb 2024
What is the procedure if I want to stop my Talk2m PRO subscription and be therefore downgraded to the Free+ subscription?

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To request the downgrade of your Talk2m PRO account, please follow the steps below.

  1. Fill out the downgrade request pdf form.
    Note that it should be the administrator of the account that need to fill out and sign the form.
  2. Create a new ticket on our HMS Support Portal.
  3. Select "Talk2m Account Changes" as Product group.
  4. Attach the pdf form to your ticket.

When downgrading an Talk2m PRO account to Free+ there are some practical consequences, Read more.