What is the procedure if I want to stop my Talk2m PRO subscription and be therefore downgraded to the Free+ subscription?
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To request the downgrade of your Talk2m PRO account, please follow the steps below.
- Fill out the downgrade request pdf form.
Note that it should be the administrator of the account that need to fill out and sign the form. - Create a new ticket on our HMS Support Portal.
- Select "Talk2m Account Changes" as Product group.
- Attach the pdf form to your ticket.
When downgrading an Talk2m PRO account to Free+ there are some practical consequences, Read more.