How to Perform a Reset Level 1 and Level 2 on an Ewon Device

30 Jun 2022

This article describes how to perform a manual reset level 1 and level 2 on a Flexy 205 and a Cosy 131.
Tip: Reset level 1 is a user level reset and reset level 2 is a factory reset. 

 

APPLICABLE PRODUCTS

  • Flexy
  • Cosy 131
  • Cosy+

 

PRE-REQUISITES

This procedure requires to be locally with the Ewon device, it cannot be performed remotely.
It´s mandatory to have Administrator rights on the eCatcher since it will have to be linked to the Talk2M account once again.

 

IN THIS ARTICLE

 

Reset level 1 in a Flexy

The first level reset consists in formatting only the “user files” part of the non-volatile memory, affecting the following settings:

  • Users
  • Device password (restore to adm)
  • Tags
  • IO server config
  • Gateway config
  • Ewon identification
  • User web sit
  • User scripts

This type of reset does not modify the communication parameters of the Flexy 205.

 

Steps to perform a level 1 reset:

  1. Flexy must be powered OFF and back ON.
  2. Immediately the reset button should be pressed and maintained, it´s located below the EWON logo, the BI1 led will light up.
  3. After approximately 30 seconds the USR led will blink red, the reset button can be now released, there is only a 5 second window before getting to the reset level 2 stage.
  4. The reset process will begin and last for about 30 seconds.
  5. The Flexy 205 will restart automatically and will be ready when the USR led blinks green.

 

Reset level 2 in a Flexy

This reset will format all non-volatile memories and erase the Flexy 205 back to factory default, affecting the following settings:

  • LAN IP address + mask
  • Internet access
  • Language settings
  • COM settings
  • Talk2M config + key
  • Proxy configuration
  • Memory configuration
  • User(s)
  • Device password (restored to adm)
  • Tags
  • IO server config
  • Gateway config
  • Ewon Identification
  • User web site
  • User Scripts

Steps to perform a level 2 reset:

  1. Flexy must be powered OFF and back ON.
  2. Immediately the reset button should be pressed and maintained, it´s located below the EWON logo, the BI1 led will light up.
  3. After approximately 35 seconds the USR led will stay red, the reset button can now be released.
  4. The reset will begin and last for about 15 seconds, and start on diagnose mode, which can be identified by the USR led blinking red with a pattern of 200ms ON and 1,5 sec OFF. In case of a different pattern, it means there was a problem with the auto test.
  5. A manual power cycle must be performed, the Flexy will be ready when the USR led blinks green.

 

Reset level 1 in a Cosy

The first level reset consists in formatting only the “user files” part of the non-volatile memory, affecting the following settings:

  • Device password (restored to adm) - Only for Cosy 131. On Cosy+ the device password remains.
  • Device identification
  • User web site

This type of reset does not modify the communication parameters of the Cosy 131

Steps to perform a level 1 reset:

  1. Cosy must be powered OFF and back ON.
  2. Immediately the reset button should be pressed and maintained, it´s located beside the BI1 led, the BI1 led will light up.
  3. After approximately 30 seconds the USR led will blink red, the reset button can now be released, there is only a 5 second window before getting to the reset level 2 stage.
  4. The reset process will begin and last for 30 about seconds.
  5. The Cosy will restart automatically and will be ready when the USR led blinks green.

Reset level 2 in a Cosy

This reset will format all non-volatile memories and erase the Cosy back to factory default, affecting the following settings:

  • LAN IP address + mask
  • Internet access
  • Language settings
  • Modem / WI-FI settings
  • Talk2M config + key - Only for Cosy 131.
    • On Cosy+ the Talk2M config + key remain as they are no longer stored in the device configuration files.
  • Proxy configuration
  • LAN switch configuration
  • Device password (restored to adm)
  • IO server config
  • Gateway config
  • Device Identification
  • User web site

Steps to perform a level 2 reset:

  1. Cosy must be powered OFF and back ON.
  2. Immediately the reset button should be pressed and maintained, it´s located beside the BI1 led, the BI1 led will light up.
  3. After approximately 35 seconds the USR led will stay red, the reset button can now be released.
  4. The reset will begin and last for about 15 seconds, and start on diagnose mode, which can be identified by the USR led blinking red with a pattern of 200ms ON and 1,5 sec OFF. For Cosy+ the USR LED blinks red with the following pattern: 500ms ON, 500ms OFF.
    In case of a different pattern, it means there was a problem with the auto test.
  5. A manual power cycle must be performed, the Cosy will be ready when the USR led blinks green.

 

ADDITIONAL INFO

Document

Document ID

Flexy installation guide

IG-0028-00 1.4 en-US ENGLISH

Cosy installation guide

IG-0022-00 2.9 en-US ENGLISH

Cosy+ installation guide

Ewon® Cosy+ (windows.net)