I can't receive the Talk2m-eCatcher forgotten password email.

25 Oct 2022

 

 

 

This article will inform what to do in case of not receiving an email from Talk2M service for resetting the eCatcher user password.

 

APPLICABLE PRODUCTS 

Talk2m-eCatcher Services.

 

PRE-REQUISITES (Mandatory)

Having a registered account and username. 

IN THIS ARTICLE 

 

If you don't receive the reset email; 

1. Please check the SPAM folder. 

2. Please whitelist the email address [email protected] and try again to reset the password. 

 

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3. Please also contact the account administrator if you are not, he can check the access permissions.