ProfiTrace can't detect the network baud rate

27 Jan 2023

After initializing the ProfiCore in ProfiTrace, the program will try to detect the baud rate automatically to start measurements.

 

APPLICABLE PRODUCTS

ProfiTrace, ProfiCore (Ordercode 37020, 37021, 38022)

 

ISSUE

My ProfiTrace can't detect the baud rate automatically.

 

 

POSSIBLE CAUSES

There can be multiple reasons for this issue:

  • 6 Mbps network.
    Sometimes ProfiTrace cannot detect this baud rate. If this is the case you must set the baud rate manually.
  • A broken ProfiCore.
    To check if it's broken, set the baud rate manually. In case it's still not working, check the oscilloscope. If you see signals moving, but the signals look very distorted, fix the network first. If the signals are fine, it is possible that the ProfiCore is broken.
  • ProfiCore is not calibrated.
    Follow the steps above but if it is working the ProfiCore must be  sent for calibration.

 

In case of a broken or not calibrated ProfiCore it must be handled as RMA. See the procedure here: PORTAL

 

ADDITIONAL INFO

It's highly recommended to calibrate your ProfiCore every year.